Award winning Debit card & account
Built with your financial needs in mind
Are you looking for an account that has no credit check or penalty charges for missed payments? It comes with online and mobile account management, 24/7 UK based customer support and a Cashback Reward program. The Change Account is a transactional account with a dedicated Sort Code and Account Number and a Prepaid Debit Mastercard®. To get a discounted rate of just £2 per month, you do need to join our Credit Union and apply for the Change Account via the link below.
Get 2.5-20% Cashback into your Change Account by using your Change Account debit card at the participating retailers in store or online.
Any Cash Back you have made will be combined and will go directly into your Card account in one lump sum at the end of the following month.
A summary of your previous months Cash Back Rewards Payment will be available on your overview and on your monthly statements.
Some of the retailers include: ASDA, Argos, M&S, New Look, Pizza Express & Debenhams
Find out what you need to know before applying
There are no credit checks required to apply for The Change Account but you will need to be 18 years old or over, a UK resident and join our Credit Union to get the discounted rate of just £2 a month.Join Credit Union
Once you have joined Eastern Savings & Loans, you can apply for a Change Account the same day.
It is very easy to open a Change Account! Sign Up and follow these simple steps:
Step 1: Please submit your personal details
Step 2: On successfully submitting these details, the Change Account will send you an email to confirm your email address is correct, please click the link in the email.
Step 3: You will then be presented with your account details: Sort Code, Account Number and User ID followed by an email outlining your account details.
Your User ID will comprise of your date of birth in a 6 digit format and 4 additional numbers placed at the end: ddmmyyXXXX.
Remember to use the link below to get the discounted rate as you are a member of Eastern Savings & Loans.
Open a Change Account
As soon as you receive your Sort Code and Account Number you can have your salary, benefits or other payments paid into Your Change Account.
You cannot manage Your Change Account online or make purchases and withdrawals until you have:
1. Received Your Change Account Prepaid Debit Mastercard® in the post
2. Created Your Login Details,
3. Activated your Card and
4. Retrieved Your Card PIN
Your Card will be posted to your registered address within 7-10 working days from the date that you signed up for Your Change Account.
To create Your Login Details visit www.thechangeaccount.com/activate and fill in your Sort Code, Account Number, Card Number and CVV. You’ll be asked to create an Online Password and PIN. You can then start using Your Change Account online.
To activate Your Card, and retrieve Your Card PIN please call +44(0) 1244 779612.
Important: You must keep them secret at all times and not reveal them to anyone. If you need to write them down or record them in some way, make sure you always keep them safe and separate from your Card, your account and any electronic device.
When you receive Your Change Account Card in the post please sign the back of it and call +44(0) 1244 779612 to Activate Your Card and Retrieve Your Card PIN (calls to this number are charged at your standard network rate, lines are open 24 hours a day, 7 days a week).
You will be asked to submit your:
• 16 digit Card Number and
• CVV and
• Date of Birth
You will then be given your 4 digit Card PIN. Please try and remember your Card PIN. You can then start using your Card for purchases, withdrawals and for viewing your overall account balance at ATMs.
To use The Change Account there is a £0.50 fee per week (charged monthly at £2)*. Some of the other features and benefits of The Change Account may have fees and Rewards.
To view ALL costs for the Change Account see: Fee Information Document on their website. www.thechangeaccount.com/costs/
You will receive by email from the Change Account annually at the start of the Calendar year which will inform you of all fees incurred over the previous year.
*This is at discounted rate if you are a member of Eastern Savings & Loans. If you let your membership lapse the fee increases to £4.25 per month.
As this product is run by another company, we are only able to offer limited help.
Please see their website at www.thechangeaccount.com where you will find lots of advice and support.
You can use their Frequently Asked Questions page or using their online Search Bar.
If you would prefer to speak to someone they have 24/7 UK based customer support you can call on 01753 778613.