Your questions answered
A credit union is a community savings & loans provider that exists to provide financial services to a common group of members. Unlike banks and other commercial finance providers, a credit union does not operate to generate a profit - it exists solely for the benefit of its members.
A credit union is a community of its members, whose aims are to promote their financial wellbeing through savings, affordable and appropriate lending opportunities, and through the promotion of greater financial awareness. Members are the owners of the credit union and the absence of third-party shareholders results in beneficial rates for depositors and borrowers. The pressure to generate profit for shareholder dividends is greatly reduced, and any surpluses generated by the credit union are redistributed among the members.
The structure and nature of a credit union frequently enables it to help those who are currently excluded from access to ordinary bank products. It can become a lifeline for people who may otherwise have to resort to payday loans or doorstep lending which often carry incredibly high interest rates.
Yes. We are covered by the Financial Services Compensation Scheme (FSCS). The FSCS can pay compensation to depositors if a credit union is unable to meet its financial obligations. Most depositors – including most individuals and small businesses – are covered by the scheme. In respect of deposits, an eligible depositor is entitled to claim up to £85,000.
We are also authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. This means that we meet strict conditions for trading, we are required to submit information on our financial performance to the regulators every three months and our directors and senior staff are vetted by the regulators.
Once we confirm you are eligible to join we aim to process loan applications within one working day and send the money the following day.
Note that the working week is Monday to Friday. If you are joining us and applying for a loan on the same day we may require a little longer to check your membership eligibility.
You can pay into your account from a bank account or if your employer wants to pay wages into your account, you will need the following information:
Bank Account Name: Eastern Savings and Loans Credit Union
Sort Code: 08-92-50
Account Number: 5000 0788
Reference: Please use your four or five digit membership number.
Please ensure this information is correct, it will help us to identify and process credits to your account accurately and as quickly as possible.
Calls to 03 numbers cost the same as calls to numbers starting with 01 and 02 and may be included in your call bundle.