Covid-19 Frequently Asked Question | Eastern Savings and Loans
Covid-19 Frequently Asked Question

Yes we are, and we still providing a full range of services.

For your safety and everyone else, it is best if you can avoid visiting our Austin Street office. You can make transfers using our online banking service if you register for this here.

You can also email requests for transfers or for information to us using office@eslcu.co.uk
Yes, we are answering the phone as normal, 9.30 – 4.30 Monday – Friday.

If you regularly need a transfer, you can take advantage of our free Regular Payments service. Just let us know what bank account you need funds transferred to and we will schedule these to happen every week, fortnight, month or four-weekly.

If you want to speak to a member of the team, please call 0333600690
Yes, please apply online, or call us to ask us to post an application to you. If you are accepted for a loan, we will email you a copy of the loan agreement, for you to print and sign, or we can post one out to you for you to return. We aim to process all loans within a week.
We have had to ask our volunteers to temporarily close our local Access Points to ensure they are operating in a safe environment. We will publish details on our website when circumstances change.
For the latest information from the NHS in relation to the Coronavirus, please visit the NHS website at the link below
http://www.nhs.uk/conditions/coronavirus-covid-19/
Should there be any impact on credit union operations, we will provide updated information on our website and social media channels.

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Members of ABCUL

Members of ABCUL

Your money is protected up to £85,000

Your money is protected up to £85,000

Authorised and Regulated by the Prudential Regulation Authority

Authorised and Regulated by the Prudential Regulation Authority

Members of ABCUL

Your money is protected up to £85,000

Authorised and Regulated by the Prudential Regulation Authority